Current Shipping Methods Available:

USPS Vape ShippingVape cartridges can only be shipped through USPS. Retail vape shipping will all be sent USPS First Class if is less than 1lb and USPS Priority if it is over 1lb.
 

USPS First Class Mail – Transit times are typically up to 14 business days but may arrive later depending on the carrier. If order is less than 1lbs we will ship with first class.

FedEx Shipping – Orders will typically arrive between 3 to 7 days once in the hands of FedEx but can run longer. 

FedEx Overnight – Orders made before 1pm EST will be overnighted and scheduled for delivery the following business day. This option is only available Monday through Thursday. FedEx Orders with this selection on Thursday must be done before 1:00 pm EST or they will not ship out until Monday  Overnight does not travel or deliver on weekends.

Delivery Days

These services are delivered Monday-Friday. Weekend deliveries and pickups are not available at this time.

Shipping Delays

Hurricane Ida is currently causing hazardous conditions across the U.S. which has resulted in disruptions to USPS & FedEx operations. Delivery times may be delayed as a result of these disruptions. Please note the estimated delivery times listed on our website may not reflect these delays accordingly. If your tracking number does not show an error on the carrier’s website, we consider your shipment to still be en route.

We appreciate your understanding as we comply with COVID-19 guidelines, shipping timelines may vary and are not guaranteed. Thank you for your patience as we work to fulfill your order as quickly as possible.

Please note that shipping and processing times are separate. Shipping times are dependent on the carrier selected. Carrier times vary due to the COVID protocols and the weather.

Cold Shipping

Skyhio offers cold shipping. Cold shipping requires the use of FedEx Standard Overnight Shipping. Cold shipping is not available for purchases that include vape cartridges. Our edibles are not heat resistant in warmer temperatures. If you do not select cold shipping, your edibles are at a higher risk of melting while in transit. Please note the cold shipping does not guarantee items to be delivered cold. It is an additional measure to help assist items melting in transit.

Individual Orders

Orders typically ship within 2-4 business days via USPS. If, after ordering, we discover an item is illegal in your state we reserve the right to cancel and refund the order.

Wholesale Orders

Orders under $20,000 typically ship within 2-4 business days. For orders over $20,000 or orders of more than 250 units of any particular SKU, please call ahead for estimates on fulfillment. 99% of wholesale orders are completed within 7 business days.

There are times where one particular item may hold up the rest of the order from being shipped in a timely fashion. When this happens we will reach out to you to alert you of the issue and allow you to choose how we move forward, which may include shipping the order in 2 shipments, refunding you the out of stock item, or some other mutually agreed-upon solution.

Shipping is included for free on your order and we ship Priority USPS. If you’d like to upgrade to a different carrier or overnight shipping you can do so by paying the difference between the free method of shipping and the cost of your preferred method.

To request a change to standard shipping, please reach out to your sales rep or include the request in the details of your order. An invoice for the difference in shipping will be emailed to the email provided on your order and must be paid in order for shipping to take place. Note that non-payment may result in the delay of your order.

Pickup and drop-off orders are not available.