SHIPPING

Current Shipping Methods Available:

USPS First Class Mail – Transit times can vary. This option is not available for vape shipping.

Delivery Days

These services are delivered Monday-Friday. Weekend deliveries and pickups are not available at this time.

Shipping Insurance (via Route)

We’ve partnered with Route for package protection. Route protects you in case your order gets lost, damaged, or stolen in transit. We recommend adding Route package protection at checkout to all orders. If Route package protection is not purchased, Skyhio is not liable for lost, damaged, or stolen items.

If you purchased Route package protection and your package was lost, damaged, or stolen, you can file a claim here. Please include the email associated with your order and your order confirmation number to submit your claim. Checkout Route’s customer FAQ’s and terms and conditions for more information.

Cold Shipping (Seasonal)

Skyhio offers seasonal cold shipping. Cold shipping requires the use of UPS Shipping. Cold shipping is not available for purchases that include vape cartridges. Our edibles are not heat resistant in warmer temperatures. If you do not select cold shipping, your edibles are at a higher risk of melting while in transit. Please note the cold shipping does not guarantee items to be delivered cold. It is an additional measure to help assist items melting in transit.

Individual Orders

Orders typically ship within 1-2 business days via USPS. If, after ordering, we discover an item is illegal in your state we reserve the right to cancel and refund the order.